Originally Posted by
Setopbug
Just a friendly reminder for those of you who don't commute and for some reason aren't aware:
Take a moment off your life to walk up to the gate and see what's going on with your cockpit nonrevs about ten minutes before close. Lest you leave with two RJ pilots in your cockpit while a United Airlines pilot is left behind because you were too busy or lazy to make a decision or worry about anything other than yourself.
If you are a United pilot and you have checked in for the jumpseat, then you should have been given a JS/CASS card. That allows you to go down jetway and talk to the crew.
You are supposed to be given the JS card when it is printed. If you were not given the JS card, then make sure you ask the CS agent for it. If they refuse to give it to you, ask them to call for a supervisor. If they refuse to let you down the jetway, ask them to call for a supervisor.
If you are at a hub, you can contact the CPO and get them to help you.
If all of this fails, be sure to get the name of the CS agent and submit a JSAP.
I'm assuming you did all of this.
Yes, it would be great if everybody had the time and the inclination to make the walk. I'm a commuter too, and I know how important it is. In the meantime, we need to make sure that as individual jumpseaters, we hold the CS agents to their responsibilities as well.
Hog