Cahill ignores or maybe didn't know that most of the former Continental management ( wall street darlings) left when the merger was agreed to ( some to Delta), with the leftovers running the show- which also included UAL's Pete McDonald and his toadies. Some of those remain today.

The assertion that Continental was "less complex" ( read less top heavy) was by design and part of the success story there.

The colossal IT failures began shortly after the CAL IT dept was displaced to Chicago. It was not a matter of IT scaling up, but new ( UAL IT management)

No one knows what was being said in the boardroom prior to the merger, and it may well be that Munoz was a dissenter from the start who is now saying, "I told ya so",, along with the CAL management that left when they learned of the merger proposal and Larry Kellner's refusal to participate.