Originally Posted by
Privateer20
"He emphasized that the way to improve customer service was to fix employee relations first."
AMEN! Looks like he has his priorities straight!
Granted, we have a LONG way to go before we have good relations with management, but as a line dog, this guys gives me hope, and a willingness to be more of a team player. Call me a koolaid drinker...but i think its time we all started pulling in the same direction!
Lots of words. Show me some real, tangible deeds and I'll consider pulling harder. Show me some investment in the employees before I invest my time and efforts to the company. FIX the broken payroll system so I don't have to spend a couple hours auditing my pay...then I may consider writing notes to our 1K's and GS. Lots of words...Smisek had those too.