Originally Posted by
Xjetter
no issues with aetna so far..all depends on plan of course. BCBS has excellent customer service. I had them for over 10 years prior to UAL. I haven't had to call Aetna yet.
When we switched to Aetna, I lost chiropractic care and 3 of our family doctors.
I think Aetna is fine if you don't use it much, but if your family has health issues…not so much.
BCBS isn't perfect. You really need to check that you are covered before a medical appointment or procedure. They do seem to cover more, and every doctor we see says it's MUCH better than AETNA to work with.