The playbook and the club is real. You'll have difficultly finding either on the Internet.
It's a tried and true system and loyal employees are continuously manipulated and disarmed at every turn. The justifications are varied and numerous.
The RLA is structured in their favor. The only way to counter it is collective unity, an educated workforce, and pressure in response.
The pressure is called fly the book. Do your job in accordance with the contract. No individual employee is required to do more.
Acceptance of mediocrity is unacceptable with financially robust corporations. Executives and shareholders always enjoy corporate success and profitability. Why not employees?
It's taught in business school and strategies are implemented continuously at the highest levels of the corporate world. If you think otherwise, you are naive and easily manipulated. Period.
Without unions in this industry, it would be intolerable. Read about Dave Behnke, founder of APLA. Schedule with safety and more.