Originally Posted by Herkflyr

You are correct! I am so glad to finally be in the left seat and set an upbeat, relaxed tone. My standard brief is "after shut down at the gate we run the packs off the APU, and the APU doesn't come OFF until the external air is connected and confirmed ON."

How hard is that? My pax always enjoy a comfortable airplane. AND I think DAL is on board with that, as unlike earlier cheapskate eras we actually realize that spending more resources on a great product results in revenue premiums far outpacing the costs. Why some pilots can't figure that one out is one of the enduring mysteries of this place.