Originally Posted by
FDXLAG
Still waiting to see what contract language you all want to prevent Global Travel from making a mistake.
The OP's situation was not a mistake. This practice is pretty common on many flights I've been booked on. And, I'm not on VTOs. You think it's a mistake that we're booked on scheduled Europe D/H fits through PHL, that are often booked in coach, because first class(business) seats are not available? But, if I deviate, I can find dozens of ways to get there in business. Of course, the accepted fare doesn't cover those flights. Because the PHL connection 1st class flights are so much cheaper. Even though they're not available.
It's not a mistake. It's cost cutting.
Do you really think that there could not be language written into the CBA that required them to look for flights that DO have 1st class seats available?