Originally Posted by
deltajuliet
We all want better hotels. We're in agreement. Many of us have sent compelling pictures and emails and complaints to the Hotel Committee and Mesa, but is there anything else to do? So far these actions have effected little change.
Just complaining through API or whoever really won't do that much from what I've seen. I believe our contract says something along the lines of "the company will make prompt inquiries into complaints" but that wording suggests that they really don't have to do much. Fatigue calls and/or filing an ASAP will really rattle things up.
Can't sleep due to noise, unruly guests, changing rooms in the middle of the night, etc...? Fatigue call and file an ASAP since it is safety related. WiFi completely blows and you can't update your Jepps and company manulas for the next day? File a complaint and an ASAP, especially now that we don't have paper manuals in the aircraft anymore. Enough canceled flights due to fatigue calls and they will get serious quick. Plus anything filed through ASAP will get the FAA interested and they will follow up with the company to see what the company has done to mitigate the risk.