Originally Posted by tyler durden

Guys, guys, at the end of the day...(sorry, couldn't resist).

We can all go back-and-forth as to our personal experiences, good or bad, but suffice to say the support leaves a great deal to be desired. Years back when we were starting out, we were all willing to roll up our sleeves and build the company, but once the company was built and profits were piling in, we expected to see improvement in all of these areas and to see our 'boats rise with the tides'. Instead, contrary to managements claims, our pay eroded as did our quality-of-life. One would imagine that the operation would at least get better with profits soaring, but the operation has actually gotten worse. While the shareholders have definitely seen the benefits, our passengers and our employees have not. Old excuses of growing pains need to stop. Hundreds of millions in buybacks and dividends should be reinvested into the company and its employees.