Originally Posted by
labbats
So you're defending her behavior?
I cringe when captains allow the flight attendants to set the tone. I will support them and enjoy working with most but when push comes to shove the buck stops in the flight deck not the galley. If you want flight attendants to like and respect you then if they have a problem get all the information and make a decision the same as if you were in their shoes. Take an interest in who they are as people and keep them safe.
I disagree that it will be a flight attendant or pilot that ruins KCM. It will be an idiot. And the example stated was an idiot.
Not a flight deck issue labbats. It was w KCM line issue that pushed Skippy's button to the point indicating it was solely an issue with F/As. Not defending or condoning the behavior of the F/A. Frankly it was none of Skippy's business as he works for an airline and not for TSA which dealt with the issue in a manner they felt appropriate at the time.
The crewmwmber has every right to submit a letter of complaint to the TSA with copies to the Airline. Likewise the TSA agent has the right to submit a letter of complaint to his/her supervisor against the F/A as well.
At the end of The day, I will wager the issue took no more than 3 minutes the resolve. Unfortunately F/As and cockpit crews are not exempt from inappropriate conduct... but again their are remedies to the bone heads.