"I don't like the fact that I can only view stuff in the app. This would be good for my mother, but she has difficulty seeing phone screens and doesn't have a smartphone. And what the hell is with this $20 tip?!? LOL WOW!!! I'll just cancel that order. I save lives. I clean up vomit, poop, urine and blood. I comfort. I control pain. I am not allowed to accept gifts or tips and Amazon wants me to tip their courier $20. no."