While myself and many others I know do not think the most highly of her as a manager in general and it pains me to stick up for her and say this but that is a little unfair. She never flies, I believe she had to go through requal recently because she fell out of currency. The Q400 is a b**** to land, even for the best of us who do it everyday. If it was just a hard landing, I wouldn't worry about that. Now if there was some judgement issues or really low and slow, then thats another thing.