Originally Posted by
Grumble
People going on vacation are generally on a schedule. Missed tours, hotel rooms, reservations, etc. They don't want money they want the seat they paid for at the time they scheduled it. Someone said lost goodwill? Yeah I wouldn't expect to see those pax back.
Hopefully they were volunteers.
Hey ALG has built a whole business model around the adage that cheap over rules dependable schedule. Sucker born every minute and you only need enough to fill up a 737.