Originally Posted by
Klsytakesit
the in-the-way PA was the brainchild of the Floor2Crew....They had to satisfy there ever expanding need for self-worth and are grabbing for credit from the inflight staff who own the entire onboard customer service nod....I am just surprised by the people who tie talking to the pax as part of customer service....funny stuff I tell ya
I believe The standing in front of the passengers and giving an announcement is a play straight out of the Jetblue playbook.