On the PBS page, top right, it shows "Need help?" prefbid.com.

I used it for the first time MUCH later than I should have. It has a link for a live chat, and the guy helped me in just 5 minutes to understand some of the misconceptions I had about how to set up the logic in this thing.

He was extremely knowledgeable, a pilot, and made it easy to understand.

For we "old school" programmers (yes, I learned things like FORTRAN and BASIC), the logic is not exactly the same....that was the root of most of my problems. I thought it used ALL statements/commands as it went top to bottom....not true.

Someone said it is like a pinball machine...after it goes through one set of obstacles, it directs the course of further commands...not necessarily meeting ALL commands.

The last ALPA email I got (for Feb) from System Scheduling had some excellent pointers in it as well.