Originally Posted by billyho

Well each major airline has it's issues. I know people that won't fly United EVER, I know people that won't fly SouthWest EVER.

Yes I believe American has room for tons of improvement. But they are filling up seats and there about to almost double there revenue they generated last year. Just let me collect a paycheck, get based in CLT and I'll leave it to the big wigs to fix the product.