Originally Posted by
full of luv
A CEO who publicly states that his frontline employees "have little to no influence on wether the company makes a profit" wether he truly believes it or not, is not concerned with the morale and cohesiveness of any labor group.
If Doug wants to take on Delta, he has to provide a quality product. You do not get quality by running a cheap operation. I think we will reach the limits of running a cheap operation soon.