I left after four years and never looked back. Almost everyone that I know that had the qualifications jumped ship for the airlines. I had zero job satisfaction and the management was atrocious. I met a guy that lasted only six months at a New York branch. 6 months. Think about that. SIX MONTHS. Now that's a record. And, after talking to buddies that are still with the agency, nothing has changed for the better. Caveat emptor.