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Old 02-22-2016 | 09:16 AM
  #187695  
orvil
Gets Weekends Off
 
Joined: Oct 2010
Posts: 922
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From: Decoupled
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Originally Posted by Justdoinmyjob
We use the Omnipod with humalog. Fought with OptumRX for four days. Less than two hours after sending email to Karen, "Oh, we're sorry. Everything is covered." Bunch of toolbars these insurance types are.
My buddy has a Type I diabetic daughter. UHC constantly jerks them around changing insulin and strips. They even have the nerve to suggest that she uses too many strips each day. He's on DPMP. UHC is one of many in the medical business that attempts to kill us on a daily basis for a penny here and a penny there.

Anyhow, you need to keep Karen Browne Flecks email close by. It's the only way that these issues get resolved.