Happy Employees go above and beyond...the company knows this and they will not offer one penny more than they absolutely have to. However, the difference in today's environment vs previous, is that they have the money to make right, to correct the bankruptcies, to correct lost pensions, to compensate for higher productivity and more days away, and the pilots know this...so they (management) have determined more than likely to draw this out to the bitter end (arbitration), unless it becomes burdensome on the company to sign a deal.