Originally Posted by
magicrat
Adler, here is what I experienced last week. I had a scheduled MEM-PHL-BDL. I deviated from the first leg only. (Acknowledged the same caution message). I joined the second scheduled leg at PHL. Per the contract I called scheduling to check in. They said they could not check me in until I was within 100nm of BDL (no protection just like if I had deviated from both legs). He said there is "no date" for the implementation of that portion of the contract and they do no have the software to do that type of checkin allowing you to rejoin the scheduled DH. Basically the only positive/advantage was the scheduled ground trans from BDL to the hotel stayed. I WAS NOT protected if that flight canceled since I "deviated" per the scheduler.
Good to know about second leg protection. Though, I would hope a little common sense could be used (if needed) since we have a signed CBA with clear language addressing the situation......... awaiting implementation.
Once I deviated, the system did only show me deviating on the first leg, so I expect GT will be available.
Anyway - scheduling was little help but the person at Global Travel set me straight. Our system doesn't know how to cancel one leg of a two-leg airline ticket. I'm not sure that's ever going to be possible. Normal travelers don't buy individual legs and the airlines really aren't set up that way either. We buy a ticket from A to C that happens to have a intermediate stop at B.
The other thing I learned was that tickets are coded in their system as "scheduled" or "deviation". So, the on-line deviation process will only affect scheduled tickets associated with that DH.