Our new CEO could learn a lot from Parker... (See 4th paragraph)
"American Airlines will focus on investing in its employees and onboard product now that much of the integration with US Airways has been completed, CEO Doug Parker said.
Speaking to analysts at the J.P. Morgan Aviation, Transportation and Industrials Conference in New York last week, Parker said management has to regain the trust of American’s employees.
In the years leading up to American’s filing for Chapter 11 bankruptcy protection in 2011 and afterward, employees took pay cuts and made other concessions. But now that the airline is back to financial health—it reported 2015 net profit of $7.6 billion—the carrier must reward its employees, Parker said.
He acknowledged that increased pay for all its employees will hit the airline’s bottom line, explaining that “we have to have an engaged and excited workforce. The history has been bad enough,” referring to the pre-bankruptcy and pre-merger historically difficult relationship with unionized employees. “It’s been long enough. If we can get this right, there’s a huge upside.”