Originally Posted by
SpecialTracking
Step in to inform the cabin is hot or ask what prevents him/her from starting the apu? The latter insinuates a degradation of captain's authority. As a passenger I shouldn't have to run to cockpit when the situation isn't being managed. Flight attendants do possess a basic level of communication skills correct?
It only comes off as a degradation of captains authority if you approach the situation in a hostile fashion. If it was truely as bad as you say, I would have at least asked at the end of the flight. Like you said, our passengers deserve better.