Originally Posted by
ConfigFlaps
which shift is the most lenient/willing to help you out?
What do you want?
A team (weekday business hours) is more likely to approve something complicated that is mutually beneficial. More difficult to trick.
B Team (sundays and weird hours) defaults to deny everything and strictly adheres to the most basic interpretation of policy. Will do whatever the software tells them. Less likely to know more arcane policy. Hard to get reasonable things approved, but easier to streamroll.
CS is not The Borg, and everyone you talk to is an individual. The above are just anecdotal trends I've noticed. YMMV.