Originally Posted by
Is offline
Just found out the new minimum reserve staffing is not really the minimum. Screw support just informed me that they will never let it drop to minimum, so you have to have two reserves available above what is stated to drop a trip.
False, they make up the rules as they go. I've dropped trips when staffing was showing 1 above minimum reserve.
Each time you talk to them it's a new rule or policy. You call back and you get someone to say something completely different than the last.
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