Hotels were hotly debated on the last company call and they're frequently a source of universal frustration on these forums too. I assumed everyone had been doing their part submitting complaints, but the hotel report we just received by email shows a pathetic amount of apathy. Hotels I thought would get a dozen or more complaints each month had 1. That's really bad. Every single pilot should be spamming the system with complaints each and every time he goes to a subpar property. We all flock to the forums to ***** and moan but can't be bothered to do it through the official channels that will actually effect change?