Originally Posted by ZapBrannigan

The good folks at headquarters work for a different company than the operators on the front line. It's more like a dot-com startup over there. Lots of parties, and t-shirt design contests, and volleyball tournaments. They don't see why the operators are unhappy because that is not the lens of experience through which they see the company. I completely understand that.

I know as little about their job as they do about mine. So I can understand why they sit around the gourmet cafeteria and the state of the art operations center and wonder how could those pilots not see how awesome this is? It is a completely different dynamic.

Nobody is throwing parties for pilots. Nobody is designing t-shirts. We don't have a gourmet cafeteria... on the contrary more and more pilots and flight attendants bring their own food to avoid the expense and hassle of finding nutritious options in airports and hotels. Our workplace is not at all state-of-the-art compared with theirs.

It is a tale of two companies.