Originally Posted by
pinseeker
I took the complaint from the OP as the company using the part of the contract that allowed them to substitute BC lie flat seats for flights that would normally require a FC ticket. If the flight was suppose to be FC and the seats didn't recline to at least 175 degrees, then the ticket should have been in FC.
Flaps, could you clarify?
That's why I asked him if there was FC on that flight or if the seat he got was the best one available. The language lets the company flex to a BC seat as long as it is flat-bed. But, it doesn't make it a requirement for them to find a flight WITH a flat-bed seat. If those angled seats Flaps got on that flight were the best available, the company was totally in compliance with the contract since he was on JAL (which doesn't discount) and he was in something other than coach.