Originally Posted by FlyAirJason

Actually, I think what the company perceived as a lack of humility was more of a look of total bewilderment at the board's bizarre and nonstandard suggestions. The attending union reps were dumbfounded by the board's commentary as well.

Later, the FSRB, namely Bob Lieser, stated that the captain failed to recognize the subject matter experts in the room. I'm not sure what that means exactly. Maybe Bob knows.