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Old 10-04-2016 | 10:46 PM
  #435  
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Golden Child
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I spent a year at URF, leaving in summer. In my experience, everybody who showed up from a regional with time and a degree was just there to enjoy waiting for the call from mainline. Everybody who had a 4-year got that call, going to UAL, Virgin, JetBlue and Hawaiian.The rest were there for better QOL and, as a whole, it was an outstanding group with great timing. That said, we were taking new deliveries, holding 14-17 days off a month, and in generally high morale. There came a point where the relationship with the pilots began to be strained some, mostly by the lack of communication and retreat from previously announced plans. When bases began to be re-aligned and senior people were left asking questions that weren't answered, some of them decided to look into the next thing by summer. When a sizable group of those who were active stalwarts of the culture moved on, it left a feeling among the close-knit culture (many of whom had come in together during the larger growth push) that the legacy crew was sensing time to abandon ship. There were a series of things that were not well received by the more senior folks who had carried the run up to peak service: a picky memo requiring a particular arrangement of drinks on the plane in a certain presentation, new uniforms with flimsy ties amid budget changes, closing a senior domicile, and realigning folks out of a base they were hired for just a month before. When the first of them went, there was an obvious need for captains after, but the company seemed to play it off as if staffing was fine. The result was that a couple of people who were new or perceived among line flyers as not ready for the left seat, were given a CA spot. There were some more senior in the pipeline who were believed to be better candidates (as a result of internal polls to management from line CAs) who were passed over because they did not have an ATP, but there was also previous insistence by management that a cert ride would be offered if they stuck around. A few of these got frustrated waiting for the policy to come good and just moved on. We had all been seeing the training department pushing through 10-12 a month, and losing a few to temperament or insincere intentions (pulling out last minute for a different outfit, etc)... so when we found ourselves with 20 + resignations in a month, everyone wondered how they were going to make up the staffing. That kind of training expense is considerable, but add to this a few CAs murmuring that line techs were complaining about our fuel accounts, credit cards from dispatch were being declined here and there, familiar admins at corporate were leaving, Europe was launching without details from management, and none of this was coming with communication from up top... there began to be a lot of murmuring for the first time. So, everyone began to shop around... and the company was openly happy for folks who found better opportunity, but it was now different in that admin now seemed to be fostering a culture for the new guy... all of a sudden there was the sense that the new culture would be, "just passing through." We had a guy who came back to us from UAL for the QOL (easy to understand at the time, believe it or not) who decided to move on again. The airplane deliveries stopped and some of the members were adamant about routes they expected to start that never did (particularly BUR-SJC when Alaska added daily services and JetSuite doing CRQ-SJC when URF cut back). Anyway, the guys who didn't have the degree AND the 121 time began to find out that the majors didn't care for the 135 single turbine... so they mostly made for JetSuite, Compass, or SKW. My time at URF was likely the best in my career, but the reports coming back today sound concerning to me. I hope this is just an adjustment period for them, because the outfit has a very special place in my heart. It sounds like the place is adjusting cosiderably to either get profitable for the investors, or make Europe fly. I will say that flying the coast in new airplanes was excellent, the crews were easy to get along with, and PC-12NG time into SQL is a quality transition to the bigger stuff. Hope this helps. I still carry my SA coin with me everyday.

Last edited by Golden Child; 10-04-2016 at 11:23 PM.
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