Originally Posted by
pilotgolfer
As an outsider looking in...it seems like the Air Tran purchase was the catalysts for LUV's downhill slide into becoming just another airline. Culture is evaporating, the koolaid is wearing thin, labor unrest has reared its ugly head, rapid movement has come screeching to a halt. Maybe the bean counters are happy...no wait, isn't he gone now?
The slide started long before ATN was even a glimmer in GK's eye. More like about 2006...Redefining Excellence--the rollout of an accountants vision for how an airline should be run. It has just taken a while for that vision to be fully implemented, but we are certainly there now.