Originally Posted by
rickair7777
In the airline business since we have many uncorrectable delays caused by factors TOTALLY outside the employee's and the company's control it is worth explaining that ATC delays or Wx were involved (but still apologize anyway).
What are ATC delays? Is that when the big game is on TV, and the controllers would rather watch that than separate live air traffic?
Might I suggest that you refer to the delay for the reason;
traffic congestion
weather
runway outage
etc