Originally Posted by Rickce7

I talked on the phone with the dude who runs EZTracker401k.com today. . .had to ask him some questions about his latest newsletter. At the end of the conversation, I told him that JB was switching to Empower from TRP in the middle of 2017. . .there was a long pause on his end and an "Oh, no. . ." was muttered. He then said, "Just so you know, the only reason that they are doing this is to save money. There is a huge drop off in customer service and options to those that are operating the jets." I realize that we are pretty much ****ing up a rope by complaining, not much we can do. I guess that is what makes it suck even more.