Hi!

It might be DOA. My wife bought me a new one (luckily with a 3 year guarantee). I told her to buy a refurbished one, because they have a better chance of working.

My 1st new one quit. My 2nd new one quit. Then BestBuy changed their program, because they had so many returns. The 3rd one was refurbished, and works fine.

Lots of failures with new ones. Refurbished are all tested and/or fixed, so you know they work.

cliff
YIP