My Feedback.
This is my third LuggageWorks bag. It is the larger bag, 25.5" tall. I've had another tall and the shorter one before this.
In less than two years, deadheading on Delta and American has killed this bag. Both DAL and AA have collapsed it, DAL twice! By collapse I mean they diagonally crushed the bag, making it a trapezoid instead of a rectangle! The zippers tabs on the sides of the bags have broken off. The screws for the top rings on the extendable roller bar have been missing for quite a while.
Also the ring that holds an extra bag (a pubs brief case, or pubs kit, or back pack)... I've had two broken by the airlines. They don't last either.
In short, this bag is way too heavy and it can't hold up to the abuse of the legacies.
I'm not buying a fourth. I'm sorry.