I believe that Frontier management is happy to be the 10th best on time airline, and maybe have the second to most DOT complaints. But this meltdown is not acceptable to them. Not that they feel bad for our passengers (obviously) but this costs them money. A single DOT tarmac delay fine will make this a money loser. Nothing will wake up this management team like having to pay a million plus dollar fine, and maybe multiple million dollar fines.

Lately, we have been killing it financially. This will throw a wrench in the money making train. Losing money will lead to change.