Originally Posted by squib

Exactly my thoughts. More and more times the gate agents act like they run the show. I don't know when the CA's authority/respect started to fade away but it's as if it's nearly the last in the chain of command most of the time these days.

Also the reason I said pieces may have been missing to the story is because AWAC guys usually do as much they can to get jumpseaters on. Really surprised by this situation. mainlineAF, contact your union rep if you haven't already.