bedding is better quality, food is better quality, service is still sub par. Here is a quote I've heard on multiple flights to Asia and Europe from our F/C cabin crew; "I don't care if the company wants me to provide a wine tasting... they will get one choice"... with attitudes like that your not going to improve the customer experience with Polaris. I still think company needs to have Quality Assurance reps fly and gauge the service first hand and start giving "additional training" to those not willing to perform the job correctly.