Originally Posted by
Dave Fitzgerald
I've had several DH's on Polaris service. It greatly depends on the FA crew. Most of the FA's do not like it. It's a lot more work for them. If the A is ok with it and puts in some effort, it's a pretty good experience.
However, if it's one of these crews that hide after the 1st service and don't do much anyway, it's no better. We have a lot of very senior FA's that are very set in their ways (unlike me) and do not like change. Change that requires more work is even worse.
And they need to go if they can't do their job, as instructed. The universal number 1 complaint of US airlines vs foreign is the service.