I watched an AA agent upgrade a DOD employee and stick an American deadheading Captain in coach. Captain respectfully asked why the DOD employee on a coach ticket was upgraded, to which the agent responded robotically he was on a revenue coach ticket, and if he was asked again he would report him.

Even more humorous was the "thanks for your service" given to the DOD guy while that old Captain not only ensured the success of AA, but probably actually did wear a military uniform at some point. Guy looked like he probably flew B52s in Linebacker.

Anyway, depends on the place, often they'll list you....but better to jump on myidtravel and just avoid the issue.

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