Once again, the United IT fails.

Today, I tried to access my info via the "All about me" and get into my Direct Deposit page. Using my Ipad, tapping on that tile did nothing. It did work on Payroll advice, but did not work on a couple other tiles.

I logged out and tried another browser, this time Firefox. Just logging in the flying together got me an error saying the service was unavailable, contact administrator.

A call to the help desk, and the tech working through the issue asked me if I was at home and what device I was using. He laughed when I said Ipad, and said "yeah, that's the problem". It's really hit or miss on that silly Ipad. Try using an PC, you should have no problem.

Sure enough, my old laptop with Linux and firefox got me right in again.

A similar thing happened a couple weeks ago, when trying to access the profit sharing page with my Ipad, and a couple days later that was a CCS message saying they were experiencing problems with some employee services pages.

I never had problems like this before the merger, when IT was done in house, instead of being contracted out to People Soft or Oracle.

I don't have problems currently using other secure websites like Charles Schwab and others.

emails, PDRs, etc are like talking to a brick wall. When I mentioned to the IT guy about reporting it, he laughed again and said, the same thing- brick wall- they know about it.

Maybe they should issue us a device that works on the company web pages - all of them, every day.

How many chief technology officers have we been through since the merger?

And so we soldier on, happily.