The financials are still unknown. Even after the reduced schedule that occurred in September, profitability still remains a big challenge. Operationally, everyone is doing their part to keep it safe and fun out there. But sales and marketing? Whiskey tango fox is going on? Add constantly changing flight schedules which I get questions/complaints from the members on a weekly basis...

We haven't heard from the CEO in ages. What happened to our weekly operational updates from the DO? NorCal experienced some major resignations. 5 captains put in their notice recently. FOs moving on understandably to the regionals. But staffing is becoming a major burden these days. The recent class that started has only 4. There's another class slated for later this month. While I understand picking up trips helps pay the bills, as long as people continue to pick up trips, the company will continue to staff to run the company without true reserves. It's cheaper to pay someone 150% on their day off and just get by than hire additional pilots. When pilots leave, it's a scramble to fill the monthly schedule including TDYs until a class is put through groundschool and sim/in-aircraft training which takes around 30-40 days. Days off drop. QoL ultimately suffers. This would be the achilles heel for Surf... operationally. Gotta improve staffing, period. Need more transparency overall or morale will drop further. Really blows to see it trend this way and lose good pilots.