Originally Posted by
mainlineAF
He is way out of touch. I was in DCA one morning getting ready to board and I saw lots of suits wandering around the gate/ ramp area so I knew something was up. Then the station manager comes onboard and asks us if everything is ok, do we need anything etc.
Come to find out Parker was on a flight that was supposed to park at our gate 30 mins after we were scheduled to push. He should try not getting the special treatment on a few of his flights.
This is SO TRUE!! Drives me crazy when the middle managers get wind of the bigwigs showing up for a flight, and then they try to clean up all of the usual operational ineptitude, paint lipstick on the pig's lips, turn it around and present it as "normal", so that senior level management never really knows how bad it really is out there. If Parker and Co. really want to see what's going on, they need to drop in totally unannounced, and in jeans and a T-shirt or similar (no suits), and they need to do this randomly and somewhat frequently. As was said, they don't know what they don't know.