Speaking only for the group at DTW, I saw the office staff on more than one day spend HOURS not only handing them out, but hand-holding people thru the setup process that was clearly defined in the original email. It's not that complicated, at least for those who know anything about modern electronics, but the staff was going above and beyond in my opinion.
Originally Posted by
JesuitValen
Why? They won't be there then either, until a couple weeks ago the majority of them thought the ipad would all be delivered to our house. Now theyve got piles of boxes locked away and are indignant when pilots ask for their ipad.