Fax it in. I applied thru the website.....after a week nothing. Faxed it to them in one morning, withing three hours I had a call back asking me to come to INDY. I have way over the mins, but if you want to get it looked at FAX it to them. When she called to invite me she asked ME if I had applied online..... so that tells ya how much they may or may not look at that system.