Originally Posted by
Chuck D
FWIW I've been in too many airports last few days hearing many from the non-hefty bag crowd (probably not a useful descriptor) business class types be disappointed w/ UAL initial response, and they probably weren't the sort to entertain thoughts of civil disobedience either.
They've always been free to move to another carrier. But they don't care what airline they fly on - just as long as it's the cheapest by $2 if they're paying for the ticket. If it's OPM, they'll just take the airline that they're told to by their company.
https://www.youtube.com/watch?v=qben5MLmtXo