Principles: LCC vs Legacy
In the age of social media and with the recent customer service debacles lately, do you think companies like Jetblue and Southwest, which offer a consistent high value product, are in a better position to succeed than legacies that use lower quality aircraft and poorly paid subcontractors?
Do you think it's better in principle, as a pilot, to go for the money and work for a company that pays slightly higher airbus rates, but then pays regional contractors 50% of the appropriate wage to operate half of their flights? Or.. is it better to work for a company that pays less than the legacy but does not contract out any of their flying?
Yes, I like money just like everybody else. I'm just curious if anyone actually thinks about the whole picture before they decide that the big money legacies are the best thing out there right now for the profession.