Originally Posted by
jcountry
I'm still amazed that SWA still gets some kind of "low fare" designation.
Every time I price check, they are 100% as much as everyone else.
SWA has a lot of things going for it.
Their brand is consistent - you know what you are getting. My wife and took the 321T in first from LAX-JFK then flew from JFK-XYZ where we live in the back of an Eagle 145. Two completely different products, not only in the seating but interior and type of environment you're in (Eagle gates tend to be low end and ghetto-ish).
Their management is solid - they make conservative smart decisions that play out over years. One fleet type offers extreme flexibility. How many do we have? I'd feel a lot better if we only had A319/20/21 A330/A350.
Their management is simply 100% focused on frugality and cost control. Ours is about spending as much as they can on fluff that no one cares about.
Plus, our work group couldn't care less if the company made money. I don't really blame them, but it's still disheartening.