If every spirit pilot simply asked themselves what they have failed to do in their job description that could have possibly contributed to this mess, we will all recognize who is responsible for dropping the ball, again and again. Let's not let Lucy pull the ball out from under us, and, each of us should ask themselves what the company gave them for bailing them out last year. It's human to empathize, it's human to want to assuage anxiety causing situations, it's in our pilot nature to want to course correct deviations, and....it is effective negotiating skills to allow opponent's poor performance to remain on their side of the court.