Originally Posted by
UALinIAH
Um no how about reporting properly? When the shorts tragically crashed in WV recently did the media report "UPS plane crashes in WV"? Ofc not even though they were flying as a subcontractor for UPS.
But thanks for playing.
The point is that if UAL wants to control their quality of service, they shouldn't outsource. Otherwise when things like this happens, UAL deserves part of the blame. UPS deserves just as much blame for grandma not getting her box of socks in two days.